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What Growth Can Mean for Your A/R Process in 2013
In the business world, January is often a time to reflect and build on the successes of the previous year; make changes to portions of your strategy that didn’t work out as planned; and prepare for...
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Commercial Debt Collection: It all begins with PIC
Have you ever taken the time to think about what goes into the practice of commercial debt collection? Many think it’s as simple as our collection agents picking up the phone as soon as accounts are...
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Maximizing the Value of Your Collection Agency
As a business owner, decision maker or even a day-to-day contact, how do you make use of your collection agency? When you think of working with your agency, is placing past-due accounts for collections...
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Handling Attorney Representation (The Right Way)
Scenario: You have a customer who owes you money for a product provided months ago. They have ignored your letters and avoided your phone calls. Finally, you’re able to speak to your contact and she...
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Did You Open Your Business to Specialize in Collections?
Entrepreneurs, specialists and CEOs who operate companies did not open their respective businesses to collect on past-due accounts. Each started their business to provide a good or service to fill a...
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Managing Accounts Receivable Portfolios in Troubled Times
We recently came across an article from 2001 written by Emil Hartleb, former Executive Director of the Commercial Collection Agency Association (CAAA). And although the article – entitled “Managing...
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Strategizing an Internal A/R Policy Change
As a business leader or decision maker, inevitably there will come a time when you will likely review and make changes to your internal A/R policies and procedures. That might mean starting some kind...
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What you should know about filing a Proof of Claim
What is a Proof of Claim? A Proof of Claim is a written assertion to the bankruptcy court, trustee, debtor and other interested parties that you, the creditor, wish to assert your rights to a...
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What matters most to you in a collection agency?
Credit and collection managers today have a plethora of options when it comes to seeking assistance with aging accounts receivables or consultation on their internal collection processes. But after...
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Past-Due Customers: Handle with care
Sometimes it happens. It could be a long-time client with whom you have a great relationship or a new customer you hardly know. They miss their due date, they break promises and now they are not even...
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Filling in the Gaps
Since the beginning of the economic downturn several years ago, many companies have been trying to do more with less people as a way to compensate for depressed sales and increased bad debt. Often...
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Our Process…from the Start
We are hard at work on your accounts – even when most of the business world has gone home. Whether your account is placed through our online client portal, by fax or email, at midnight or noon: when...
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Handling International Collections
What do you do when faced with a situation where your client in Bahrain is late on their terms due and you cannot reach them to discuss? Did you know that to collect an account in Canada, you must...
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Building a Better Mousetrap
Professionals in the credit and collections business point to certain key elements that improve overall collectability of accounts once they reach the point when they are placed into collections. The...
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Commercial Collections: We Work Hard So You Don’t Have To
The act of collecting a commercial account begins with the age when placed. Simply put, the longer a creditor holds onto an account in hopes that the debtor will eventually pay, the more the...
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The End Game: Planning Your End-of-Year
The holidays are almost upon us once again! For most of us, this is a time of year for family and friends, gathering together, and enjoying good food, good company and football! As the summer fades...
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The Statute of Limitations and Why It Should Matter to You
Statute of Limitations (SOL) is a time period allowed by the state for a creditor to assert their claim on a debt. The time period varies greatly depending on the type of contract (oral, written,...
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